Customer Service on the Element Vape
Element Vape is probably the higher priced vapor products reviewed. But its high premium flavors and consistent vapor production make it well worth it. Some consumers have discovered they can not get enough vapor out of their unit, while others love the taste.
What’s unique about Element Vape? I will be frank and simple with you, I must say i have no idea. That’s okay though, as the company does an excellent job describing it on the website. I’ll provide you with a few examples of what I mean.
Initially, it may look like Element Vape has taken the “Age Verification” concept one step further, but it is just a new name for one of their refillable batteries. I find it kind of funny an industry leader in electronic nicotine delivery would go this far, because the older design of batteries had that technology to avoid tampering. I’m not sure why they decided to change it now. At least you now know if your juice or liquid is too old.
The second thing I noticed concerning the website is that there are a ton of different ways for you to get in touch with the company. For example, you can find all of their contact information, including their hours of operation, and most importantly, they outline all of their different products. Again, I’m not sure why they would do this, other than to provide convenience to the customer. The only thing I could see would be that perhaps the customer support representatives do not communicate aswell with their customers as they should. However, that is only my opinion, and I would encourage other consumers to provide them a try, because they have a solid reputation.
The final thing that I would like to point out on this page is their signature confirmation link. If you take a look at underneath of every page of the web site, you will notice a signature confirmation link. That is used to confirm that you truly ordered their product, and to make sure that you certainly are a legitimate customer. As strange as it may sound, I came across that the Element Vape didn’t use this feature. It really is as if they felt that people were too trusting to produce a purchase without some type of confirmation from their company.
I’m sure Smok Novo that there are multiple reasons that the Element Vape is probably not able to ship to you, and we are unable to find out what they’re. It appears to me they only sell to locations within the United States, which would include states such as Washington, Wisconsin, Minnesota, and Oregon. If they’re unable to ship for you, it is probably as you live in one of these states, and they usually do not ship to other areas.
So far as customer service goes, they’re as bad as they may possibly get. Even with sending them a money order, they still send us two short non-refundable checks. This really irks me, since when we’ve sent them money, they have sent us three checks for an already established order of theirs. Personally i think like they are attempting to trick us into purchasing more of their products, and we have been not going to do it. If they truly wished to give us free shipping, they would start shipping to the continental US, since we are a customer that buys plenty of their juices.
If you would like to receive free shipping, then I would recommend that you go online and search the internet for your new vaporizer. I would go with the Element Vape, as their prices will be the lowest on the market. If you need to see where they’re shipping, just go to Google and type in what “element vape” inside the quotes. You’ll then be shown a page with a bunch of different links to go through. Just make sure that all of your links are within the United States, because if you try to send them to your country, you won’t receive the product. There are a great number of great juices out there, but they need to ship to a specific part of the country, which means you should know where to find them.